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Legal

Privacy Policy

Last updated: April 5, 2026

At Sync-ho (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at sync-ho.com and use our services and products.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

  • Fill out our contact form (name, email address, message)
  • Sign up for any of our products or services
  • Communicate with us via email or other channels

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • Browser type and version
  • Pages visited and time spent on our site
  • Referring website address
  • Device and operating system information

We use Vercel Analytics for website analytics, which collects anonymized usage data without using cookies for tracking purposes.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and communicate with you
  • Provide and maintain our services and products
  • Improve our website and user experience
  • Comply with legal obligations
  • Protect against unauthorized access or misuse

3. Document Processing (Products)

For our document processing products, we follow a strict zero-retention model:

  • Documents are processed in real-time and are not stored on our servers
  • All uploaded documents are automatically deleted after processing is complete
  • We do not use your documents to train AI models or for any purpose other than providing the requested service
  • Processing occurs via secure, encrypted connections

4. Third-Party Services

We use the following third-party services:

  • Vercel — Website hosting and analytics
  • Formspree — Contact form submission processing
  • Azure AI Services — AI-powered document processing for our products
  • Supabase — Authentication and database services for our products

Each of these providers has their own privacy policies governing the use of your information. We encourage you to review their policies.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • SSL/TLS encryption for all data transmission
  • Access controls and authentication mechanisms
  • Regular security assessments and updates
  • Secure document processing with zero-retention policies

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Under GDPR (European Economic Area)

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure (“right to be forgotten”)
  • Right to data portability
  • Right to restrict processing
  • Right to object to processing

Under CCPA (California Residents)

  • Right to know what personal information is collected
  • Right to request deletion of personal information
  • Right to opt out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising your rights

7. HIPAA Compliance

For products handling Protected Health Information (PHI), we maintain compliance with the Health Insurance Portability and Accountability Act (HIPAA):

  • Zero-retention processing ensures PHI is not stored
  • All data is transmitted via encrypted connections
  • Access to processing systems is strictly controlled
  • Business Associate Agreements (BAAs) are available upon request

8. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: